FAQs
Frequently Asked Questions
Blessed Biz Academy
1. When will I receive my digital product?
Immediately.
After purchase, your download link will appear on the confirmation page and be emailed to you within minutes.
If you don’t see it, check your spam/junk folder.
2. What if I entered the wrong email?
Email us at support@blessedbizacademy.com with your order number or proof of payment.
We will update your email and resend your files.
3. What format are the ebooks and courses delivered in?
Our materials are delivered in:
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PDF (ebooks, guides)
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DOCX (templates where applicable)
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MP4 or online link (if video content included)
4. Do you offer refunds?
Because all products are digital and instantly accessible, all sales are final.
See our Refund Policy for more details.
5. Can I share or resell your products?
No.
All products are licensed for personal use only.
Sharing, uploading, or reselling is strictly prohibited.
6. I didn’t receive my download link. What should I do?
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Check spam/junk
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Confirm your email was typed correctly
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Wait up to 10 minutes (some inboxes delay)
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Contact us: support@blessedbizacademy.com
7. Do you update your courses or ebooks?
Yes. We regularly update to add:
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New strategies
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New tools
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Changed platforms
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Improved layouts
Updates may be included at no extra cost.
8. How do I contact support?
Email us at:
support@blessedbizacademy.com
We respond within 24–48 hours (Mon–Fri).
9. Do I need a Shopify store to use the Ecommerce Playbook?
No, but Shopify is recommended.
The book covers the entire ecommerce foundation — applicable to all platforms.